Our Services

Our company provides:

Well-trained and experienced scientific and technical staff from the field of audiology and technical support.

The newest generation hearing aids that meet all your needs

Easy payment

QUALITY POLICY ISO 9001: 2015

The overall operation of the company is governed by the principles reflected in the Quality Management System (QMS), which is based on the requirements and specifications set by the International Standards ISO 9001: 2015, as well as on the requirements set by the relevant legislation concerning the company and its activities. The scope of the QMS is “Distribution of Hearing Aids” and the quality system has been structured around customer satisfaction, as well as their needs and requirements. Therefore, the system is designed to meet both customer and product requirements. The main objectives of the QMS are:

  • The satisfaction of the requirements agreed with the customers, regarding the delivery (conditions, time), the type and the quality of the provided services and products.
  • The continuous improvement of the processes of providing quality hearing aids, the overall operation of the QMS and the operation of the company in general. The achievement of the above is determined through the basic processes of the quality system, which define actions such as:
  • The systematic monitoring of the effectiveness of the system, through the annual reviews by the administration, the internal inspections etc.
  • The clear definition of customer requirements.
  • The continuous monitoring of suppliers’ performance.
  • The continuous training and education of the staff.
  • The documented and continuous monitoring and measurement of the degree of customer satisfaction.
  • The ensuring of the necessary resources (human, material and financial) for the effective operation of the QMS.
  • The documented search for causes of problems and weaknesses to determine and implement the necessary actions, avoiding their recurrence.
  • The regular monitoring of objectives and quality indicators, which are reviewed at least once a year.
  • The continuous monitoring and implementation of national and community legislation. The overall application of the principles of the Quality System is ensured through the continuous information and training of staff at all levels, with the main purpose of creating the relevant awareness of the aims and philosophy of the QMS.
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Subsidy 450 € from your insurance fund! You just pay your participation!

All insurance funds are accepted
Free home visits
Free hearing evaluation session
Free trial period of using hearing aids to be sure of the result
2 years guaranty on all our hearing aids

10 REASONS WHY YOU SHOULD TRUST US

Scientific education - Many years of experience.Stergios Doldouras is a graduate of the Anglia Ruskin University (Cambridge) in Audiology with many years of experience in Greece and abroad.
Human and honest relationshipsFor us, each person deserves a separate treatment to solve his/her hearing problem more effectively. We build honest relationships with you. Thus, it is sure that you will receive high quality services and products from us without misleading offers.
Free trial periodWe are sure for the quality of our products and services. However, we want to make sure that you are also sure and happy for your purchase. For this reason, we offer you a free three- week-trial period to check the effectiveness of our applications.
Certified products and services.Annual certification of services, according to ΔΥ8δ/1348, and products, according to ISO 13485: 2003.
High success ratesThe combination of the appropriate selection of hearing aid and its application (based on our scientific knowledge) leads always to the desirable result. This is a reason why our customers are always satisfied!
Ultramodern laboratory(It is visitable in the wider area of Drama and the neighboring prefectures). This means that we have direct technical support from our highly trained staff, without costly shipments to Athens and Thessaloniki. Hence, you enjoy quality, prompt and economic service, regardless of the brand of your hearing aid.
Easy access“ENISCHISI” is located at the center of Drama, just a few meters away from the main square. Access for people with disabilities.
Easy to payRecognizing the difficult economic situation, we provide easy payment processes and 6 interest-free installments via credit card.
EOPYY contracted providerYou only pay your participation to us and we undertake the collection of the granted amount from your insurance.
The best pricesWe are exclusive importers of the leading American company MicroTech in Greece. We import our products directly, avoiding intermediate costs and offering you the best prices!